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Frequently Asked Questions

Where can I get more hygger points and rewards?

In addition to holiday promotions, hygger has unlocked exclusive points and premium perks for passionate fishkeepers. For details, please follow → Ways to Earn hygger Points.

Where to get hygger deals and coupons?

hygger has exclusive promotional events with incredible discounts on a wide range of aquarium products. Visit hygger online to grab the best hygger sales and enjoy your exclusive hygger coupon.

Aquarium light - Which model of hygger LED lighting had the sunrise and sunset function?

Most of the hygger aquarium LED lights had sunrise and sunset functions, such as

hygger 999 Auto On Off LED Aquarium Light,

hygger 978 LED Fish Tank Lights,

hygger 957 Planted Aquarium Lighting.

Aquarium heater - What heater would you recommend for a 300 gallon saltwater fish tank?

For a 300-gallon saltwater fish tank, you can install a hygger HG106 heater (1200W for 300 Gal) /HG061 heater (1000W for 159-317 Gal)HG019 (1200W for 160-310 Gal) near the tank’s water circulation.

Aquarium wave maker - I was wondering if the wave maker's magnet that is used for mounting is waterproof to be installed in the back sump underwater?

Yes. All the hygger Wave Maker’s magnets are waterproof and can be mounted in the back sump underwater. However, it is recommended to wash the magnet on a schedule with the tank water. I hope you have a nice aquarium journey at hygger.

Aquarium water pump - How to choose the water pump size for my tank?

Intelligent water pumps provide water pumping, wave making, and water circulation to form a healthy living environment for aquatic organisms.
Generally, there is a formula to choose a water pump size according to your tank’s size.
Required GPH = Total water volume in the aquarium (gallons) x number of water cycles per hour (8-10 times)
For examples:
For a 5-gallon tank, choose a 40GPH to 50GPH water pump, i.e., hygger 939 Aquarium Small Water Pump.
For a 30-gallon tank, you can choose a water pump from 240GPH to 300GPH, i.e., hygger 919 Electric Water Pump.
For a 75-gallon tank, a water pump of 600GPH to 750GPH, i.e., hygger 105 DC Frequency Water Pump.
For a 150-gallon tank, it needs a 1200GPH to 1500GPH, i.e., hygger 915 DC water pump.
For a 250-gallon tank, a 2000GPH to 2500GPH water pump is the right one, i.e., hygger HGY0004 Cuboid DC Aquarium Water Pump.

Aquarium filter - Why is there no water from the rain shower pipe and no air coming out of the duckbill after I installed the filter?

It happens when you install the flow valve in the front outlet of the rain shower. Please install the valve at the end of the rain shower, and you’ll get fantastic water flow and airflow from the hygger filter.

hygger zoo - Is that normal when you move the hygger reptile bulb up and down, that it makes a slight sound like a bead in the tube?

Yes, it’s normal. There are mercury beads in the hygger UVB light to produce ultraviolet radiation, and achieve sterilization and disinfection for reptiles.

Mid-Year Sale 15% off until 30th, Code: MM15
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